Privacy Policy

Opars Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect and process the following data about you:

  • Order Information: When you purchase digital products from our store, we collect your name, billing address, email address, and payment details. This is necessary for the performance of our contract with you (to deliver the goods).
  • Institutional Data: For institutional customers subscribing to our IP-based access service, we collect and store the institution’s static IP ranges for authentication purposes.
  • Account Information: If you register an account, we store your username, password (encrypted), and download history.
  • Technical Data: This includes the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type, and time zone setting. This helps us prevent fraud and manage digital rights.
  • Marketing Data: If you subscribe to our email alerts, we collect your name and email address based on your explicit consent.

2. How We Use Your Information

We use your information in the following ways:

  • To process your orders and provide you with the digital content and access rights you have purchased.
  • To manage your account and provide customer support.
  • To verify institutional access via IP authentication (where applicable).
  • To notify you about changes to our service or terms.
  • To send you newsletters or alerts, but only if you have actively opted in to receive them. You can unsubscribe at any time via the link in the footer of our emails.

3. Disclosure of Your Information

We do not sell your data to third parties. However, we may share your data with trusted third-party service providers solely for the purpose of operating our business:

  • Payment Processors: We use trusted payment gateways (e.g., PayPal, Stripe, or Bank Systems) to process secure payments. We do not store your full credit card details on our own servers.
  • Email Services: We use third-party providers to send transactional emails (invoices, download links) and marketing newsletters.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., tax authorities).

4. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. Essential cookies are used to keep track of your shopping basket contents and to allow you to log in to secure areas of our site. For detailed information on the cookies we use, please refer to our Cookie settings tool.

5. Data Storage and Security

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables access to certain parts of our site, you are responsible for keeping this password confidential.

6. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate personal data.
  • Erasure: Request deletion of your data (Right to be Forgotten), subject to our legal obligation to retain transaction records for tax purposes.
  • Restriction: Object to the processing of your data for marketing purposes.

7. Contact and Complaints

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to our support team via the contact page.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: www.ico.org.uk
Helpline: 0303 123 1113